I want you to be totally delighted with your purchase and have done my best to convey the descriptions and materials used in all items. If you are not pleased after receiving your item, please contact me within 24 hours of receipt and we will find a solution.

I do not offer refunds so please read the item description carefully and in full, however a shop credit may be issued. NOTE: Shipping fees to you are not refundable, Restocking fees of 15% incurred and shipping back to us will be at your expense

If you choose to return an item for exchange, once it has arrived back here, an assessment of the item will be made and a determination sent on credit status.

I will gladly offer an exchange or shop credit, however, there will be a 15% restocking fee and the responsibility for all shipping costs to and fro will be yours.

I want you to be totally delighted with your purchase and have done my best to convey the descriptions and materials used in all items.
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ASK! If you have questions, I will be more than happy to get you the answers before you purchase your items. I love communicating with my buyers and building lasting relationships.

For those of you lucky enough to reside in the great state of Texas, I will collect 8.25% tax. YeeeHa!

I do my very best to ship your item the day you purchase if possible. Specialty or custom orders will be slightly longer.

Shipping is by USPS 1st class and if your item is over $100 will include insurance. If you require or request other forms of shipping, please contact me for quotes prior to purchasing.

Once the item has been purchased and a shipping label has been printed, your record will update with the tracking number so you can watch the package wing its way to you. Most parcels arrive in 3-5 business days or less.

Sorry, I no longer ship outside the US.

Should a package go astray, contact me immediately and I will do everything possible to assist you in finding that package, including working with Etsy and/or PayPal. Insurance is suggested on all packages. If after 30 days, the package is still in postal cyberspace (or your neighbors hedge) please contact me for a resolution.

We are unable to even begin filing a missing package report for 30 days and are just as anxious as you are!

If something should arrive damaged, you must save the outside envelope and all packaging and return it for inspection and assessment. If you are purchasing a large or fragile order, I suggest you purchase insurance. Please request that prior to making your purchase.